Always know where your case is.
Every kit gets a case ID. Enter one to preview the steps your portal will show. Try TB-10482.
Demo · sample case data
- Order placed
Health answers receivedorder_placed - Kit shipped
Tracking emailedkit_shipped - Impressions received
Checked the day they arriveimpressions_received - Quality check passed
Clear and completeqc_passed - Dentist review
Where your state requires itrx_pending → rx_approved - Stone models poured
Labeled with your case IDstones_poured - Scanned to 3D
Kept on file for reordersscanned - Formed and fit-checked
Hand-trimmed on your modelthermoformed - Shipped
Tracking emailedshipped
Reorder from your file.
If your fit hasn’t changed, we remake your set from the model we already have.
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You can reorder from your file.
No new impressions needed. We remake your set from the model on file.
Let’s get fresh impressions.
Something may have changed, so a new kit gives the best fit. Please check with your dentist about any changes you noticed.
You did the hard part.
We’ll help it stay that way. Start with a kit; reorders after that take one click.
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