Consumer Health Data Privacy Policy (Washington)

Last updated: November 10, 2026.

Consumer Health Data Privacy Policy (Washington)

This Consumer Health Data Privacy Policy is a separate policy for “consumer health data” under Washington’s My Health My Data Act. Alienguards, LLC, a California limited liability company doing business as Traybite (“Traybite,” “we,” “us,” or “our”), provides it in addition to our Privacy Policy. If this policy and the Privacy Policy conflict as to consumer health data of a person protected by that Act, this policy controls.

This policy discloses the categories of consumer health data we collect and the purposes of collection and use; the categories of sources; the categories of consumer health data we share; the categories of third parties and the specific affiliates with whom we share it; and how you can exercise your rights under the Act.

1. Categories of consumer health data we collect, and purposes

Depending on how you use Traybite, we may collect:

  • Physical dental impressions and information derived from them, including stone models and 3D scans of your teeth.

  • Photographs of your teeth, bite, smile, or appliance that you send for tray sizing, impression review, or fit review.

  • Answers to questions about oral health or appliance use (for example, braces, loose teeth, pain, recent dental work, jaw problems, or irritation).

  • Notes, prescriptions, or authorizations from a licensed dentist who reviews an order, if any.

  • Customer-support messages that include any of the above.

We collect and use this data to review, make, ship, remake, and support the appliance you requested; to choose a tray size or evaluate an impression or fit; to keep a model on file for reorders if you ask us to; to communicate with you about your order; and to meet safety, quality, legal, and record-keeping duties. We do not use consumer health data for advertising, and we do not sell it.

We will not collect, use, or share additional categories of consumer health data, or use it for additional purposes, unless we first disclose them and obtain any consent the Act requires.

2. Sources

We collect consumer health data from you; from models and scans our lab derives from impressions you send; from any licensed dentist who reviews an order; and from service providers that process the data for us (for example, a scanning or storage vendor), who may return processed files to us.

3. Categories of consumer health data we share, and with whom

We may share the categories listed in Section 1, only as needed to fulfill your request or as otherwise permitted, with:

  • Service providers / processors that store, ship, scan, or otherwise process the data for us under contract.

  • A licensed dentist or other licensed professional who reviews your order, if one is involved.

  • Shipping carriers, limited to names, addresses, and package information, not impressions or health answers.

  • Professional advisors or authorities when required by law, to protect rights and safety, or in a business transaction such as a merger, consistent with the Act.

Specific affiliates: Traybite and AlienGuards are brands of the same legal entity, Alienguards, LLC, at 25 S 3rd St, Unit 105, San Jose, CA 95113. We do not share consumer health data with a separate corporate affiliate. If we later have a separate affiliate that receives this data, we will name it here before any share.

We do not sell consumer health data. Sharing for advertising is not permitted under this policy.

4. Consent for collection and sharing

Except where collection or sharing is necessary to provide a product or service you requested, we will not collect consumer health data without your consent for a specified purpose, and we will not share it without a consent that is separate and distinct from the consent to collect. Consent will be obtained before the collection or sharing, and the request will clearly disclose the categories of data, the purpose and specific uses, the categories of entities with whom data is shared, and how you can withdraw consent. Accepting a broad terms-of-use document is not used as consent for this purpose. You may withdraw consent for future collection or sharing by emailing support@alienguards.com. Withdrawal does not affect processing already lawfully completed, or processing that remains necessary to provide a product you still want us to complete, or that we must keep for legal reasons.

5. Your rights

Subject to the Act and its exceptions, you may:

  • Confirm whether we are collecting, sharing, or selling your consumer health data, and access that data.

  • Withdraw consent to our collection or sharing of your consumer health data.

  • Request that we delete your consumer health data, including, where required, asking processors to do the same.

To exercise these rights, email support@alienguards.com with the subject “Washington Health Data Request,” and include your name, the email on your order, and a description of the request. We will verify your identity as reasonably needed and will not unlawfully discriminate against you for exercising these rights. We will respond in the time the Act requires.

Deletion of models or scans may prevent a reorder from file. We may retain information when the Act or another law allows or requires it (for example, to complete a transaction you requested, for security, or to comply with a legal obligation). We keep your digital model for up to 3 years to support remakes and reorders, and delete it on request, unless a longer period is required by law.

6. Processors

If we use a processor, we will have a contract that limits processing to our instructions and to this policy.

7. Contact and changes

Alienguards, LLC dba Traybite, 25 S 3rd St, Unit 105, San Jose, CA 95113. Email: support@alienguards.com. We may update this policy as described in the Privacy Policy and will obtain any new consent the Act requires before new categories or purposes.